General enquiries 020 7300 8000
Disabled parking and wheelchair booking 020 7300 8028
Disability access enquiries (limited service) 020 7300 5732
Access for people with mobility impairment
We have two disabled parking spaces available for badge holders. The available time slots are 10am to 2pm, 2pm to 6pm and 6pm to 10pm. Please telephone 020 7300 8028 or email firstname.lastname@example.org to book a parking space, giving your name, vehicle registration number and a contact telephone number. We recommend that you book at least one week in advance of your visit as spaces are limited.
We have five regular size manual wheelchairs available for hire at the Royal Academy. Please telephone 020 7300 8028 or email email@example.com to book a wheelchair.
If you need someone to assist you in a wheelchair, or lend a supporting arm, you may wish to contact the organisation Access2Art regarding their ‘Meet You There’ service. Email firstname.lastname@example.org or telephone 020 8761 4875. Please note this is an external organisation which has no connection with the Royal Academy of Arts.
A unisex accessible toilet is available on the right-hand side of the staircase in the Front Hall as you take the entrance towards the gentlemen’s toilets.
Seating: portable stools
Black portable folding stools are available from racks outside he Sackler Wing of Galleries and the Main Galleries. Please return the stools to the racks after use.
There is currently extra permanent seating in the following areas:
■Black wooden window seats in the Front Hall
■Black wooden bench on the far right in the Front Hall
■Single seats in the Fine Rooms
■Benches and seating in the exhibitions (variable for each exhibition)
■A stone bench on the far side of the Sackler Wing, in front of Michelangelo’s Taddei Tondo.
General disability access information
If the lift is out of order, there is a goods lift to the first floor but not to the Sackler Wing of Galleries. Please ask a security guard in the Front Hall to escort you.
There are two red telephone boxes under the arch in the courtyard. Disabled visitors can use the phone at the Information Desk to ring for a taxi.